HUMANMETRICS

Assertiveness Test

The concept assertiveness deals with a few specific aspects of behaviour. Most typical of them are the following: skill to declare one's own position and firmly to protect it, skill to reject decisions which are imposed on you, ability to tell about your feelings towards somebody or something. The behaviour of the person concerning the named aspects can be aggressive, passive-aggressive, passive or assertive.

An aggressive person tries to force others to carry out his demands, not taking into account their opinion. An individual who is passive-aggressive tries to force others to fulfil his desires, resorting to various manipulative methods. Typical of passive behaviour is that an individual tends to concede his rights, trying to avoid collisions at any cost. He is not always ready to assert even those issues that he considers as important. In assertive behaviour the person firmly protects his point of view, but at the same time he respects the opinion and rights of other people.

The test reveals features of your behaviour under the following four factors specific to the assertiveness concept: Communication, Conflict, Resistance to Influence, Coping with Criticism and an overall index - General Assertiveness.

Comprehension and awareness of the patterns of your behaviour concerning the aspects of assertiveness will allow you to master the skills of assertive behaviour, the skills to cooperate with people neither resorting to aggression against them, nor to manipulative methods. The experience confirms that the skills of assertive behaviour can be trained.

In the test results, besides quantitative indexes and the descriptions of features of your behaviour, you will find descriptions of methods of comprehension and development of the skills of assertive behaviour concerning the four above-named factors. The sample of the test result is presented below.


General Assertiveness Index 40% Moderately low
Communication assertiveness index 46% Average
Conflict assertiveness index 33% Moderately low
Resistance to influence assertiveness index 50% Average
Coping with ctiticism assertiveness index 29% Moderately low

  Low Moderately low Average Moderately high High
% 18  
test 15  
takers 12    
9    
6    
3                      
Asserti veness 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Compliant

PSYCHOLOGICAL PORTRAIT

In general your behaviour is typical for a shy person , not always capable of asserting his interests or explicitly to declare his intentions. Often you cannot resist the rules imposed on you or other obligations.
Let's consider the features of your behaviour in four aspects of assertiveness. Your behaviour in communication is typical for a person with average assertiveness. In connection with behaviour in conflict you usually show lowered assertiveness. Features of your behaviour concerning the resistance to attempts of influence are characteristic for average assertiveness. You show lowered assertiveness concerning coping with criticism.

COMMUNICATION
Average assertiveness
In communication with others you declare your intentions explicitly. You do not hesitate to assert your rights. You respect the opinion of other people. At the same time the basic intention of your actions is not the wish to please anybody. You do not hesitate to express publicly your opinion on any question.
In communication with a person of the opposite sex, you are capable of taking the initiative and telling your partner about your feelings towards him.
assert yourself in communication

CONFLICT
Moderately low assertiveness
You are not always capable of asserting your point of view, especially when you are under pressure. Sometimes you do not have the necessary arguments, especially in dispute with an aggressive opponent. Your reasons when arguing are not always convincing.
In conflict you are ready to compromise on some points in order to achieve agreement but going this way you sometimes are forced to renounce a part of what you wanted to defend. You tend to give in to an aggressive opponent.
assert yourself in conflict

RESISTANCE TO INFLUENCE
Average assertiveness
You are capable of resisting pressure on you. You have no problem to refuse the importunate seller or other person whose service you did not request, although sometimes it is unpleasant for you. As a rule, you are ready to go on your chosen path, even if opinion of the majority is against it. You are also capable of resisting pressure when other people use their weakness or flattery to force you to a decision necessary to them.
assert yourself in resisting influence

COPING WITH CRITICISM
Moderately low assertiveness
You are too easily offended by criticism, it strongly upsets you. Critical remarks towards you reduce your energy potential. You are not really successful in using constructive critical remarks for improvement of your work. In critique you pay more attention to the negative aspects than to those which can be pragmatically used.
It is difficult for you to protect yourself against charges towards you.
assert yourself in coping with criticism

WAYS TO ASSERT YOURSELF

Assert yourself in communication
Although you are sufficiently assertive in interaction with people , it is worthwhile for you to master some methods which will help you to feel more confident in communication.
It will be good for you to have a repertoire of possible techniques for communication with various people. In communicating your manner of speaking should be adapted to the personality of your interlocutor and should also reflect the position that you hold at the moment.
Try to determine whether your partner is a potential collaborator, sharing your interests and aims or, on the contrary, whether he is your opponent with conflicting interests. Communication with people of a similar type to you will be easy. You will be able to discuss in detail the important points of a deal you are both interested in making. In communication with persons of an authoritative character, or with those who do not share your views and interests, have enough patience to listen to your partner without interrupting with objections or agreement. Then state very precisely your ideas on the subject. Note those points in your partner's views to which you agree; emphasize those points where there is a good match of interests. Offer your suggestions on possible compromises to eliminate conflicts and ask your partner to present his own compromise solution, which will help achieve mutually profitable goals. If you are dealing with a person of the rational logical type and a balanced temperament, use logical arguments with him, showing how your plan of action will lead to the desired results. Stress that in the course of time these results will even gain in value. If you are dealing with a sensitive person of the emotional type who likes to see results quickly, lay special stress on the fact that positive results may be obtained in very near future.
You must remember that there are times when you must display firmness and persistence. If you are in a management position you must not be afraid to take an authoritative stance towards a team of employees when necessary.
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Assert yourself in conflict
Since it is difficult for you to assert your point of view it is desirable for you to master some techniques which will help you to affirm your position.
One of the basic approaches to increase confidence of behaviour in a conflict is to master methods of building up self-esteem. High enough level of self-esteem allows you to assert your point of view persuasively in a conflict, not resorting to passive-aggressive nor aggressive behaviour.
You can raise the level of self-esteem externally by receiving, the approval and respect of others, or internally by autosuggestion. As a rule, people respect those who are able to earn money or who demonstrate other socially approved advantages. To raise self-esteem internally, try to understand and develop in yourself features of which you can be proud, develop skills to do things that strengthen your self-esteem and to accept yourself as you are. Your self-esteem will also improve when you treat yourself to simple pleasures and joyful events which do not injure other people.
Confident behaviour in conflict assumes your ability to calmly and in quiet atmosphere tell your opponent about your feelings in relation to the matter under dispute. Tell him what exactly touches you and why. Offer various ways of solving the problem. Give your opponent an opportunity to offer his way of solving it as well and together find a mutually acceptable solution.
Remember that a tendency to avoid a conflict at any cost or to concede to your opponent frequently encourages behaviour inimical or even aggressive towards you. Such a development of the conflict is unfavorable and, as a rule, leads to an inevitable confrontation.
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Assert yourself against influence
Though you are able to resist pressure on you, it is also worthwhile for you to enrich your skills in neutralizing attempts to influence, in scrutinizing the intent of favor-giving activity, and controling those who use manipulative or high-pressure tactics.
If you are in doubt about the merit of an offer, do not hurry to make the decision, and postpone it in order to weigh considerately all pros and cons. Reject any attempts to force you to solve the problem immediately.
Even people able to refuse resolutely offers not acceptable to them are not always capable of resisting the offer which intentionally manipulates their feeling of guilt towards somebody. Try to recognize such casuistic method of manipulation and reject such attempts. Be cautious with people rendering to you some service or morally doubtful preference in order to gain from you a decision necessary to them. Make yourself clear when such actions are made with intention to put pressure on you, and firmly refuse them.
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Assert yourself in coping criticism
As the criticism about you strongly upsets you, it is desirable for you to learn some methods which will help you to feel more assertive when you are criticized.
If you do not have the opportunity or desire to enter into polemic concerning criticism, try simply to let your opponent know briefly, your position without entering into an explanation, that you have heard the opponent's opinion and do not object to his remarks. As a rule, it immediately stops criticism, does not give opportunity to continue it and if it hurts you, then only minimally.
Another method to reduce emotionally injurious influence of criticism consists of choosing from critical remarks those that seem to you of greatest importance or those that disturb you least of all. Having started the discussion on these points, try to focus on those aspects which can promote improvement of your business. Your comprehension of criticism as a tool that can help you in some way frequently helps you to overcome negative emotions caused by critical remarks.
Remember that frequently progress is reached as a result of improvements made under the influence of criticism.
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